Problem:

Before partnering with us, this on-demand hiring agency, was trapped by manual processes.

Their situation included:

• Juggling client requests from WhatsApp, email, and their website.

• Manually handling all job info, client data, and contractor details.

• Wasting time on delayed communications. Capped managing 2 clients per day.

Solution:

To remove this friction, we designed a custom workflow that automated their entire process from request to placement.

Our system now handles the work by:

• Automatically capturing client requests from WhatsApp, SMS, and email into one place.

• Instantly converting that information into a standardized job listing template.

• Intelligently distributing the job listing to the correct contractor groups based on location.

• Seamlessly sending the best contractor matches back to the client for easy confirmation.

  
  

This new workflow eliminated manual data entry and centralized all communication, creating a single source of truth for every job.

Results:

• A 45% reduction in "ghosted" clients, thanks to faster and more organized communication.

• The entire client closing process was slashed from 48 hours down to just 6 hours.

• A 3x increase in monthly client closures.